Title Operating status | VA Asheville health care VAMC system VA Asheville health care System-wide alerts COVID vaccine boosters are available at the Western NC VA Health Care System! Western North Carolina VA Health Care System Visitation Policy Facility operating statuses Charles George Department of Veterans Affairs Medical Center Franklin VA Clinic Hickory VA Clinic Master Sergeant Jerry K. Crump VA Clinic Patient resources Patient resources Emergency: 911 Veterans Crisis Line: 988 (Press 1) 24-hour nurse: 800-932-6408, select 3 Change your appointment: 828-298-7911, select 2 or 800-932-6408 National Veterans Helpline: 800-507-4571 Patient locator: 828-298-7911 or 800-932-6408 Pharmacy refill: 828-298-7911, select 1 or 800-932-6408 Staff locator: Coming Soon! Telephone care: 800-932-6408