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Receive care from VA without stepping foot into a clinic or hospital. The VA Health Chat app provides easy, online access to chat with VA staff when you have minor health questions and more.
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The App is available through a web browser on an Android or IOS smartphone.
Our Clinical Contact Center Nurses or Schedulers are available Monday-Friday from 8 a.m. to 4 p.m. (EST) to assist with appointments, non-urgent health questions, or refill prescriptions.
Here's how Veterans can access this new service:
- Download the App at https://mobile.va.gov/app/va-health-chat.
- Log in with your username and password for MyHealtheVet, ID.me, or DSLogon.
- Then Select ‘V6 Chat with a Nurse’ or ‘V6 Chat with a Scheduler.’
- Answer a few questions and then start chatting with a nurse or a scheduler to get help!
- Once you finish your chat, the Nurse or Scheduler with add the chat to your patient notes.
Check out this video to learn more: https://www.youtube.com/watch?v=Wi0xYi7Pgt4.
VA Health Chat does not replace the Veteran's Crisis Line. Veterans are encouraged to reach out for help 24/7 by dialing 988 then Press 1, text 838255, or chat live on the Internet https://www.veteranscrisisline.net/get-help-now/chat