She has direct oversight of Environmental Management, Facilities Management, Financial Management, Logistics Management, VA Police Services, Occupational Safety Program, and serves as the facility’s liaison for Human Resources, Contracting, Information Technology and Information Security.

Prior to joining VALLHCS, Ms. Nguyen was the Assistant Director of the West Palm Beach VA Medical Center in Florida, where she also served as the Acting Associate Director. Ms. Nguyen began her service to Veterans in January 2008, as a fellow of the Graduate Healthcare Administration Trainee Program for the Bay Pines VA Healthcare System.

She became the Healthcare Systems Specialist to the Associate and Assistant Directors and transitioned to West Palm Beach in January 2017. She is a graduate of the 2010 VISN 8 LEAD program: Competency Development for Leaders in the 21st Century (CDL) Program, 2016 VHA Health Care Leadership Development Program (HCLDP) and is a senior fellow of the Partnership for Public Service: Excellence in Government Fellows Program. She also obtained a black belt certification in Lean Six Sigma and is a certified VA coach/mentor.

Ms. Nguyen has an undergraduate degree in Biology with a minor in Business Administration and a Master of Public Health degree in Health Services, Management, and Policy from The Ohio State University.