Get your records in person
We can help you get copies of your VA medical records. We can also help you update your records. Call or come to one of the Release of Information offices at our Brooklyn VA Medical Center, Manhattan VA Medical Center, or St. Albans Community Living Center campus.
What to bring
- A completed and signed Individuals’ Request For a Copy of Their Own Health Information (VA Form 10-5345a). Download VA Form 10-5345a
- Your Veteran Health Identification Card (VHIC)
Release of Information office locations
Business Office
Release of Information
First Floor
Room 1-226
Map of Brooklyn campus
Phone: 718-836-6600, ext. 3190
Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m. ET
Business Office
Release of Information
First Floor
Room 1115AC
Map of Manhattan campus
Phone: 212-686-7500, ext. 3640
Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m. ET
Business Office
Release of Information
Map of St. Albans Community Living Center campus
Phone: 718-526-1000
Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m. ET
Get your records by mail or fax
To request a copy of your VA medical records by mail or fax, send a signed and completed VA Form 10-5345a to one of our Release of Information offices.
Download VA Form 10-5345a
Brooklyn VA Medical Center
Release of Information
800 Poly Place
Brooklyn, NY 11209
Fax your signed form to
Coming Soon!
Manhattan VA Medical Center
Release of Information
423 East 23 Street
New York, NY 10010
Fax your signed form to
Coming Soon!
St. Albans Community Living Center
Release of Information
179-00 Linden Blvd
Jamaica, NY 11425
Fax your signed form to
Coming Soon!
We process mailed or faxed requests within 10-14 days. For privacy reasons, we can’t accept requests for medical records by email.
How we share your records with providers outside VA
The Veterans Health Information Exchange (VHIE) program lets us electronically share your health information with health care providers who treat you, including participating non-VA providers if you receive care outside of VA.
This program is voluntary, and you can choose not to share your information (opt out of sharing).
Learn more about VHIE
To opt out of sharing
Fill out, sign, and date VA Form 10-10164 (Opt Out of Sharing Protected Health Information).
Mail the signed, completed form to our ROI office. You can also bring it with you or ask for this form when you visit us.
Download VA Form 10-10164 (PDF)
Note: If you had revoked your permission to share, before September 30, 2019, your opt out status will stay active. You don’t need to submit form 10-10164.
To allow sharing after opting out
If you change your mind and want to share your health information, you’ll need to submit VA Form 10-10163 (Request for and Permission to Participate in Sharing Protected Health Information).
Mail the signed, completed form to one of our Release Of Information offices. You can also bring it with you or ask for this form when you visit us.
Download VA Form 10-10163 (PDF)