Where does this Q&A appear on VA.gov?
If I think my VA benefit debt is due to an error, what should I do?
If you get a debt collection letter from our Debt Management Center and you think there's an error, contact us right away. When you contact us within the time limit listed in your first debt letter, you can avoid collection actions.
Send us a letter to dispute the debt in 1 of 2 ways:
- Online through Ask VA, or
- By mail at:
U.S. Department of Veterans Affairs
Debt Management Center
PO Box 11930
St. Paul, MN 55111
Tell us why you think your debt is an error and provide any supporting information.
If you disagree with the VA decision that resulted in this debt, you can appeal the decision. Learn more about the VA appeals process
If you have questions about the cause of your debt, call your VA benefit office. Find helpful VA phone numbers
If you have questions about debt collection, call our Debt Management Center at 800-827-0648 (1-612-713-6415 from overseas) (TTY: 711), Monday through Friday, 7:30 a.m. to 7:00 p.m. ET.