Patient help and resources
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Access your medical records online or request a copy of your records from our Release of Information office.
Pay your VA Chillicothe health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Chillicothe health care.
Mailing address
Chillicothe VA Medical Center
17273 State Route 104
Chillicothe, OH 45601
Main phone numbers
Local: 740-773-1141
Toll-free: 800-358-8262
To use TeleType for the Deaf (TTY) services: 711
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
17273 State Route 104
Chillicothe, OH 45601
For the location of an inpatient or their phone number, dial the Medical Center at 740-773-1141 (or 1-800-358-8262).
Police Service
Police Service (740) 773-1141 ext. 17004,17272
Chief of Police (740) 773-1141 ext. 17273
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday through Friday 8:00 a.m. - 4:30 p.m. except federal holidays.
- Within the local Chillicothe area: 740-773-1141
- Outside of the Chillicothe calling area: Toll-free 1-800-358-8262
- If you are sick and wish to speak to a nurse, press 6
Evenings and Weekends
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information, along with that of the Former POW Advocate, is available on our customer service page.
Former Prisoner of War Advocate (FPOW)
To speak with the FPOW Advocate, call Jeff Montgomery at 740-773-1141, x17284. He is located in Building 31, Room G-125.
Compensation and Pension (C&P)
To speak with someone in compensation and pension, call the Medical Center at 740-773-1141, extension 16297 or 740-773-1141, extension 17719.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System (IRIS)
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Webmaster
To report problems with this website, please contact the Webmaster.