To streamline your arrival, please complete the following 3 tasks:

1. Mask up. Medical grade masks are required while visiting all VA care sites. If you don’t have one, we will provide you with one.
2. Self-screen. COVID-19 self-screening at our facilities is required for Veterans and visitors. You can complete the self-screening at https://www.va.gov/covid19screen
3. Check-in. Confirm your appointment and verify important information by texting check in to 53079

Getting here: Directions and campus map

Parking: Free within the parking garage and on-campus parking lots.  Time-limited parking is available on nearby streets.

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

On-campus south parking lot shuttle service

During the COVID-19 pandemic, Veterans, patients, and visitors are required to be screened at our main entrance.  A van service operates continuously from our south parking to relieve you from walking the distance from the south parking lot.

Shuttle service between Seattle and American Lake VA Medical Centers

Shuttle services pick up and drop off Veterans, accompanying care givers, and employees from:

• Seattle: near the south entrance to building 100 and Fisher House
• American Lake: at the bus stop in front of building 81, across from building 8

Shuttle services depart both locations at the following times.  Trip durations may last 1 hour and 30 minutes during heavy traffic periods.  Times and routing can change due to traffic collisions.

• 6:30 a.m. PT
• 8:30 a.m. PT
• 11:00 a.m. PT
• 1:00 p.m. PT
• 3:00 p.m. PT
• 4:45 p.m. PT

Van services for Veterans

DAV vans

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Learn more about DAV and the other van services available in your county

Lodging program related van service

For patients and caregivers in fully furnished lodging, the lodging program will provide either a shuttle to and from the medical center or taxi service to and from medical appointments.

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. Find out if you qualify for beneficiary travel benefits

Beneficiary travel services are located in building 100 at the main entrance lobby, or by phone at 206-764-2120

Public transportation

King County Metro provides local bus service via routes 36 and 50 to the medical center.

Food and drink

Veterans Canteen Service (VCS) Patriot Café (aka Canteen)

Serving hot and cold entrees, beverages, and desserts

Building 100, ground floor, left from the lobby
Hours:  Monday through Friday, 10:00 a.m. to 2:00 p.m. PT

Building 22, near the south parking lot
Hours: Monday through Friday, 6:30 a.m. to 2:30 p.m. PT

Starbucks served at VCS Patriot Brew

Serving a variety of beverages, pastries, and light food

Building 100, ground floor, left from the lobby
Hours: Monday through Friday, 6:30 a.m. to 2:30 p.m. PT; Saturday, 8:00 a.m. to 2:30 p.m. PT

Vending machines

Drinks and snacks are available around the clock near the main entrance lobby.

Retail

Veterans Canteen Service (VCS) Patriot Store

A full-service retail store with products like over-the-counter medicines, electronics, cosmetics, toiletries, snacks, gifts, and clothing. Purchases are tax-free.

Building 20, ground floor, near the south parking lot  next to the Patriot Café
Hours: Monday through Friday, 7:00 a.m. to 4:00 p.m. PT
 

Banking

Verity Credit Union

Building 35 (see our campus map), drive-up window only
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m., Saturday 10:00 a.m. to 2:00 p.m. PT

ATMs are located in building 100 near the main entrance vending machines and south entrance elevators

Fisher House™ is a home away from home for families and Caregivers of Veterans and Active Duty Military receiving treatment at major military and VA medical facilities. VA Fisher House accommodations are provided at no cost to guests and located within walking distance of the treatment facility.  Learn more about the Fisher House Program

Address, phone numbers, contacts, and hours of operation can be found here

Learn how our chaplains provide spiritual and emotional services for patients, family members, friends and staff from all religious traditions