Here you can find access to the Tuscaloosa VA Medical Center's Resource Guide, Community Care information, and New Patient information for newly enrolled patients and their family members.  These guides and introduction videos will help you navigate the multiple services that the Tuscaloosa VA Medical Center provides on your journey to better healthcare. 

Resource Guides & New Patient Information

Cost: Free
The medical center has numerous parking lots adjacent to all major buildings for your convenience. There is also specially designated parking available for patients/visitors, handicapped patients/visitors, and volunteers.

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Learn more about DAV and the other van services available in your county

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Shuttle service

Veteran Transportation Service

Other Veteran-specific transportation services, including buses, shuttles, and wheelchair-accessible transport, are available to patients. Please contact these providers directly to schedule a ride.

Contact:
Teresa Crump
Email: Teresa.Crump@va.gov
Phone: 205-554-2000, ext. 2336

Alternate Contact:
Decresha Collins
Email: Decresha.Collins@va.gov
Phone: 205-554-2000, ext. 3208

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Local transportation services

Tuscaloosa Transit Authority - Home Page

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

General visiting: Visitation is temporarily limited to family members and designated caregivers of Veterans who are gravely ill or in hospice or palliative care.

Community Living Center Visitations:  

• Visitations are between the hours of 10:00 am and 6:00 pm.
• Only 2 visitors per resident at a time.
• Visitation does not need to be scheduled.
• Visitors must wear facemasks and use hand sanitizer when entering & exiting CLC.
• Visitors must sign in and be screened at the Nurse's Station on the unit.
• No visitors under the age of 18.

Help keep COVID-19 out of our facility.

• Do not visit if you are sick - If you have a cold, cough, runny nose, sore throat, muscle aches or fever, please do not come into the facility.
• One visitor per patient at a time.
• Visit one resident only - Do not visit multiple people in this visit.
• Clean your hands - Clean hands with sanitizer before entering and after leaving.
• No visitors under the age of 18.

Everyone is screened before entering the facility, please be patient with our screeners and practice social distancing when waiting in line:

• Stay six feet from others.
• Cover your coughs and sneezes.
• Clean your hands frequently – wash with soap and water for 20 seconds or use hand sanitizer.

• The screening questions can be completed before entering the facility HERE or  by texting SCREEN to 53079. After answering the questions, show the phone at the screening entrance.

• In an effort to stop the spread of COVID-19, we are asking all Veterans to please call the facility at (205) 554-2010, if you are experiencing symptoms to determine if it is safe to come to the facility.

Facility Entrances

Building 135 entrance: 24 hours a day, 7 days a week

Building 137 entrance:   Monday - Friday 7am-4pm 

Building 38 entrance:  Monday - Friday 7am-4pm 

Use these maps to help you get around campus. 

Tuscaloosa VA Medical Center Maps

Food and drink

Veterans Canteen Service (VCS) Patriot Café

Serving hot and cold entrees, beverages and desserts.

Building 38 
Hours
Monday – Friday, 7:00 a.m. to 2:30 p.m.
Closed weekends

Vending machines

Drinks and snacks are available around the clock.

Retail

VCS Patriot  Store

A full-service retail store with such products as electronics, cosmetics, toiletries, and clothing. Purchases are tax-free.

Building 38
Hours
Monday – Friday, 7:00 a.m. to 4:00 p.m.
Closed Saturday & Sunday

Banking

Tuscaloosa VA Credit Union