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Veterans can submit travel pay requests online

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Beneficiary Travel Self-Service System
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Veterans, caregivers, and beneficiaries who are eligible for reimbursement of mileage and other travel expenses to and from approved health care appointments, can submit claims online in the new Beneficiary Travel Self-Service System (BTSSS).
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BTSSS simplifies the current claim submission process for beneficiaries and ensures timely processing and payment of travel reimbursements. 

  • Submit claims online 24/7, 365 days a year
  • Track the status of submitted claims
  • Reduce processing time for submitted claims
  • Use self-help tools to make claim submissions fast and easy
  • Visit AccessVA, select submit a travel claim, and logon using a DS Log on account. 
  • Set up direct deposit so we can deposit your reimbursement directly into your bank account.

A DS Logon is an ID issued by DoD that will allows Veterans and caregivers to access many VA and DoD sites with one user username and password. Need a DS Log on?

To find out more about BTSSS or the new self-service system visit: https://www.va.gov/health-care/get-reimbursed-for-travel-pay/ or call the Beneficiary Travel help Desk for Veterans and caregivers at 1-855-574-7292.