Title

Roanoke Vet Center

Name of Vet Center
Roanoke Vet Center
Operating status
Operating status
Normal services and hours
Top of page information
Page introduction
We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.
Locations and contact information
Facility ID
vc_0226V
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Main location address

1401 Franklin Rd, Southwest
Suite 200
Roanoke, VA 24016
United States

Direct line
Hours
Mon: 8:00 am-8:30 pm
Tue: 8:00 am-5:30 pm
Wed: 8:00 am-8:00 pm
Thu: 8:00 am-4:30 pm
Fri: 8:00 am-4:30 pm
Sat: Closed
Sun: Closed
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Hours details

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Call center information

Our call center is available 24/7. Call us anytime at 877-927-8387.

Facility photo
Image of Vet Center
Prepare for your visit
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Appointments
  • First time visitor? Stop by during our office hours or give us a call and let's discuss how we can help.
  • Many of our services are available on a walk-in basis.
  • Please call 540-342-9726 to schedule an appointment with one of our clinicians.
  • Non-traditional hours are available.
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What to bring

You do not need to be registered for care at VA. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain ribbons or awards 
  • Deployment Orders

You may also request your military record (DD214) here.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and answer any questions you might have.

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Parking and building access

The main entrance  is clearly marked "Vet Center". 

We have a large well lit parking area. Please feel free to park in any available space.

From the parking lot you will enter the first floor lobby area and take the elevator to the second floor. Upon exiting the elevator, you will see the Vet Center office.

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Transportation

Transportation can be provided by Valley Metro. The closest stop to the Vet Center is the corner of Franklin Road, between Allison Avenue SW and Woods Avenue SW. For more information on the bus route click here.

Services
Roanoke Vet Center - Addiction and substance abuse care
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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

Roanoke Vet Center appreciates the relationships we have established for addiction support, including 

Roanoke Vet Center - Couples and family counseling
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We offer couples and family counseling to support you as you work toward meeting your goals.

Roanoke Vet Center has licensed therapists who can provide services such as:

  • Individual counseling for couples, spouses, children and significant others
  • Couples counseling
  • Evidence-based therapy 
Roanoke Vet Center - Community engagement
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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

The Roanoke Vet Center values community partnerships and is intentional about engaging with our local communities regularly. Established local partnerships include:

  • National Guard & Reserve Units
  • State Universities & Community Colleges
  • Community Legal Services
  • State and Federal Prison Partners
  • Other Federal agencies to include Veterans Affairs Medical Centers
Roanoke Vet Center - Grief and bereavement counseling
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We’re here to support you if someone close to you has died or you’re adjusting to a difficult life change.

Roanoke Vet Center offers counseling and other support, such as:

  • Bereavement counseling for families who have lost a loved one during active duty
  • Grief counseling
Roanoke Vet Center - Mental health care
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If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

At Roanoke Vet Center we offer individual and group counseling. Our specialty groups include

  • Sleep
  • Vietnam Combat Veterans
  • OEF/OIF groups
  • Combat Veterans (era integrated)
  • Women Veterans

We also offer evidence-based therapies  

  • Cognitive Behavioral Therapy (CBT)
  • Cognitive Processing Therapy (CPT) 

Roanoke Vet Center looks forward to creating community partnerships that offer non traditional counseling such as Yoga, Equine therapy and Art therapy.  

Roanoke Vet Center - Military sexual trauma care
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If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

Roanoke Vet Center offers both male and female counselors. 

Our counselors have extensive experience with sexual trauma care. 

Individual and group sessions are available. 

Roanoke Vet Center - PTSD care
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If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

Roanoke Vet Center offers evidence-based therapies, including

  • Cognitive Behavioral Therapy (CBT)
  • Cognitive Processing Therapy (CPT) 
  • Internal Family Systems (IFS)

Multiple counseling groups are available at the Roanoke Vet Center, including 

  • Combat Veteran Groups
  • Sleep Groups
  • Vietnam Groups 
  • Iraq/Afghanistan Groups 

We can also help with anger management and insomnia.

Roanoke Vet Center - Returning service member care
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If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.
Roanoke Vet Center - Suicide prevention
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Call our Veterans Crisis Line at <a aria-label="9 8 8" href="tel:988">988</a> and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.
Roanoke Vet Center - Veteran connections
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We can help connect you to VA and community resources that will support you in achieving your goals.

Roanoke Vet Center can help you know where to go and how to register for

Roanoke Vet Center can also connect you to Veterans Service Organizations in your community, to include but not limited to

Roanoke Vet Center - Intimate partner violence support
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If you or a loved one are in—or may be in—a potentially abusive or violent relationship, we can help.
Roanoke Vet Center - LGBTQ+ Veteran care
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If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we can help you find counseling, support, and referral services to meet your specific needs.
Roanoke Vet Center - Telehealth
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We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.
Roanoke Vet Center - Homeless Veteran care
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If you’re homeless or at risk of becoming homeless, we can help you connect with resources in your community.

How we're different than a clinic (FAQs)

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Vet Center faqs

How we’re different than a clinic

Section Intro
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Questions

What are Vet Centers?

Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

Who is eligible to receive services at Vet Centers?

Vet Center services are available to you at no cost, regardless of discharge character, and without you needing to be enrolled in VA health care or having a service-connected disability. If you’re a Veteran or service member, including members of the National Guard and Reserve, you can access our services if you:

  • Served on active military duty in any combat theater or area of hostility
  • Experienced military sexual trauma (regardless of gender or service era) 
  • Provided mortuary services or direct emergent medical care to treat the casualties of war while serving on active military duty
  • Performed as a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility
  • Accessed care at a Vet Center prior to January 2, 2013, as a Vietnam-Era Veteran
  • Served on active military duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder in that state.
  • Are a current or former member of the Coast Guard who participated in a drug interdiction operation, regardless of the location.
  • Are a current member of the Reserve Components assigned to a military command in a drilling status, including active Reserves, who has a behavioral health condition or psychological trauma related to military service that adversely effects quality of life or adjustment to civilian life.

We encourage you to contact us, even if you’re unsure if you meet these criteria. If we can’t help you, we’ll find someone who will.

Our services are also available to family members when their participation would support the growth and goals of the Veteran or active-duty service member. If you consider them family, so do we. We also offer bereavement services to family members of Veterans who were receiving Vet Center services at the time of the Veteran’s death, and to the families of service members who died while serving on active duty.

Do I have to be enrolled in VA health care to access Vet Center services?

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

What about my privacy?

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.