Title

Phoenix Vet Center

Name of Vet Center
Phoenix Vet Center
Operating status
Operating status
Normal services and hours
Top of page information
Page introduction
We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.
Locations and contact information
Facility ID
vc_0517V
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Main location address

4020 North 20th Street
Suite 110
Phoenix, AZ 85016
United States

Direct line
Hours
Mon: 7:00 am-5:00 pm
Tue: 7:30 am-7:00 pm
Wed: 7:00 am-5:00 pm
Thu: 7:30 am-7:00 pm
Fri: 7:30 am-4:30 pm
Sat: Closed
Sun: Closed
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Hours details

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Call center information

Our call center is available 24/7. Call us anytime at 877-927-8387.

Facility photo
Front Building
Prepare for your visit
Add or edit a visitor information topic, such as parking, transportation, etc.
Prepare for your visit accordions
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Appointments

First time visitor?  We understand that you may not know what to expect.

  • Contact us at (602) 640-2981 to discuss how we can help or to schedule an appointment. 
  • You will be required to complete initial contact information to include basic demographic information and eligibility assessment for the Vet Center services.
  • You will be contacted with an assigned counselor within 24 - 48 hours to schedule an initial intake appointment.
  • You will be evaluated to ensure that you and those around you are safe.
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What to bring

You do not need to be registered for care at VA, rated for a service connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and also answer any questions you might have.

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Parking

Vet Center entrance is at the west side of the building.  Ample parking spaces are provided, park in any unmarked spaces.   Handicap parking spaces are also available near the our entrance door.

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Transportation services and schedule

Valley Metro Bus line 41 runs at Indian School Rd and have stops within walking distance to Phoenix Vet Center location.  Vet Center crossroads are Indian School Rd and 20th St.

Bus 41 runs from 107th Ave, Avondale to Downtown Scottsdale via Indian School Rd. 

Visit the Valley Metro website for more bus route options.

Services
Phoenix Vet Center - Veteran connections
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We can help connect you to VA and community resources that will support you in achieving your goals.

Phoenix Vet Center can assist you for the following:

- Information on how to get VA Medical benefits and how to sign up for care.

- Connect you to a VSOs on filing claims and other benefit documents.

- Connect you to representatives for VA education, VA and state burial benefits

- Connect you to representative for VA home loans benefit

We can also connect you with other federal and state agencies and community partners which assist Veterans such as:

- Office of U.S. Senator Krysten Sinema 

- Office of U.S. Congress Representative Ruben Gallego (7th District)  

- Office of U.S. Congress Representative David Schweikert (6th District)  

- Veteran Employment Services 

- Veterans Service Animal  

- Financial Resource Agencies

Phoenix Vet Center - Telehealth
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We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

The Phoenix Vet Center offers virtual counseling appointments options (phone or video conference).  Contact us at (602) 640-2981  to learn on how to connect remotely with Vet Center counselors and staff.

Phoenix Vet Center - Homeless Veteran care
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If you’re homeless or at risk of becoming homeless, we can help you connect with resources in your community.

Phoenix Vet Center can refer you to the Phoenix Veteran Affairs Medical Center's Community Resources and Referral Center (CRRC) for all Veteran Homeless assistance and information.  Call 602-248- 6040 or visit CRRC website for more details.

Phoenix Vet Center - Mental health care
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If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

The Phoenix Vet Center offers individual and group counseling.  Call us for more group counseling detail at (602) 640-2981. 

Note: All groups are considered closed groups. Talk to your counselor about the groups that are right for you. 

  • African American Group (Combat Trauma Therapy)
  • Post Traumatic Growth Group (Combat Trauma Therapy)
  • PTSD Group (Combat Trauma Therapy)
  • Mixed PTSD Group (Non Traditional Therapeutic Activities)
  • Advance Psychotherapy Group (Psychological Skill Building)
  • EMDR Group (Combat Trauma Therapy)
  • Vietnam Veteran PTSD Group (Combat Trauma Therapy)
  • Awesome Warriors (Mixed Gender MST Therapy)
  • Recreation Therapy Group (Recreational Therapy)

Specialty Care includes:

  • Cognitive Processing Therapy (CPT)
  • Cognitive Behavioral Therapy (CBT) 
Phoenix Vet Center - Couples and family counseling
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We offer couples and family counseling to support you as you work toward meeting your goals.

Phoenix Vet Center offers family and couples counseling.  Our services are available to family members when their participation would support the growth and goals of the Veteran or active duty service member.

Phoenix Vet Center - Community engagement
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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

Phoenix Vet Center supports local Veterans through partnership with government and community agencies such as:

Phoenix Vet Center - Military sexual trauma care
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If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.
Phoenix Vet Center - Grief and bereavement counseling
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We’re here to support you if someone close to you has died or you’re adjusting to a difficult life change.

Phoenix Vet Center offers grief and bereavement counseling services to family members of Veterans who were:

  • Receiving Vet Center counseling services at the time the Veteran's death
  • Families of service members who died while in active duty.
Phoenix Vet Center - PTSD care
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If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

If you have symptoms of PTSD after a traumatic event, we can help.  We offer assessment and treatment support such as one on one counseling and group therapy.  We can also refer you to VA Medical Center (VAMC) or community counseling  for treatment and therapy resources.  Call us at (602) 640-2981 to learn about treatment options, self-help tools, and more.

Phoenix Vet Center - Addiction and substance abuse care
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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

SUBSTANCE USE DISORDER CLINIC SERVICES Phoenix VA Health Care System, Building 31 Phone: (602) 277-5551 x 7640 Fax 602-200-2395

 

Phoenix Vet Center - Returning service member care
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If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.
Phoenix Vet Center - Suicide prevention
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Call our Veterans Crisis Line at <a aria-label="9 8 8" href="tel:988">988</a> and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

How we're different than a clinic (FAQs)

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Vet Center faqs

How we’re different than a clinic

Section Intro
Click on a topic for more details.
Questions

What are Vet Centers?

Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

Who is eligible to receive services at Vet Centers?

Vet Center services are available to you at no cost, regardless of discharge character, and without you needing to be enrolled in VA health care or having a service-connected disability. If you’re a Veteran or service member, including members of the National Guard and Reserve, you can access our services if you:

  • Served on active military duty in any combat theater or area of hostility
  • Experienced military sexual trauma (regardless of gender or service era) 
  • Provided mortuary services or direct emergent medical care to treat the casualties of war while serving on active military duty
  • Performed as a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility
  • Accessed care at a Vet Center prior to January 2, 2013, as a Vietnam-Era Veteran
  • Served on active military duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder in that state.
  • Are a current or former member of the Coast Guard who participated in a drug interdiction operation, regardless of the location.
  • Are a current member of the Reserve Components assigned to a military command in a drilling status, including active Reserves, who has a behavioral health condition or psychological trauma related to military service that adversely effects quality of life or adjustment to civilian life.

We encourage you to contact us, even if you’re unsure if you meet these criteria. If we can’t help you, we’ll find someone who will.

Our services are also available to family members when their participation would support the growth and goals of the Veteran or active-duty service member. If you consider them family, so do we. We also offer bereavement services to family members of Veterans who were receiving Vet Center services at the time of the Veteran’s death, and to the families of service members who died while serving on active duty.

Do I have to be enrolled in VA health care to access Vet Center services?

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

What about my privacy?

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.