Multifactor authentication is an extra layer of protection on your account. It helps us make sure that it’s you trying to access your account—and not a hacker. It’s also sometimes called 2-factor authentication.

Each time you sign in to a VA website or app, you’ll use multifactor authentication to verify you’re you. You’ll do this using a device that only you should have, such as your mobile phone. 

You’ll get a unique code by text message or phone call, or through another option you choose. Other options may include a supporting app like Google Authenticator, a security key, or backup codes. You’ll then enter that code to access your account. 

This way, even if someone were to guess or steal your username and password, multifactor authentication can stop them from accessing your account. 

Play our video on multifactor authentication (YouTube)

Learn more about authentication options on the Login.gov website

Learn more about multifactor authentication on the ID.me website