1-800-MyVA411 (1-800-698-2411) is a national, toll-free number that serves as a “front door” to VA. The Department of Veterans Affairs established 1-800-MyVA411 (1-800-698-2411) in 2020 to help Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services.

1-800-MyVA411—available 24 hours a day, 7 days a week—simplifies and improves customer access to VA through a single, easy-to-remember phone number. Callers can also press Option 9 to connect directly with a VA service recovery specialist to share concerns, offer recommendations, or ask questions.

Call 1-800-MyVA411 to get information on VA care, benefits and services, such as:

• Information on COVID-19 and the MISSION Act, which delivers access to health care – at VA facilities, virtually with telehealth, and in the community.
• Health care eligibility and enrollment.
• Information on VA benefits, such as disability compensation and pension, education programs, caregiver support, insurance, home loan guaranty, and burial scheduling and markers, among others.
• The nearest VA facilities to where you live or to where you may be traveling, directory assistance, and connection to VA Medical Center operators.
• Technical support for www.VA.gov.
• Financial information, such as debt and payment options.
• Referrals during business hours, with an introduction from you and your issue to a VA specialist best able to assist.
• Immediate transfer to the Veterans Crisis Line or the National Call Center for Homeless Veterans for services and support from caring and trained responders.

1-800-MyVA411 callers have the option of pressing 0 to be immediately connected with a customer service agent to answer any questions or provide a warm-handoff to the appropriate VA expert.

The Veterans Crisis Line is always available 24/7 at 1-800-273-8255 and pressing 1, by Chat, or by Texting 838255.

You can also call the White House VA Hotline at 1-855-948-2311 to share your compliments or concerns.