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Title

What if I can’t sign in to VA.gov because my password doesn’t work?

Answer

First, try resetting the password for the account you use to sign in to VA.gov:

Note: If you need more support from Login.gov or ID.me, go the account service’s website.

Go to the Login.gov help center

Visit the ID.me support section

If you’ve taken these steps and still can’t sign in, call us at 800-698-2411, and select 0 (TTY: 711). We’re here 24/7.

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CONTACT INFORMATION

  • MyVA411 main information line: 800-698-2411
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