You’ll need to tell your School Certifying Official (SCO) about any mitigating circumstances if you reduce your credit hours. When the SCO notifies us about changes to the credit hours you’re taking, they’ll report any mitigating circumstances. 

If your SCO doesn’t tell us why you dropped credit hours, we’ll send you a letter asking you to submit any mitigating circumstances you experienced while you were enrolled. You’ll need to explain to us in writing why you dropped credit hours. Send your explanation to your Regional Processing Office or submit it online through Ask VA.

Find the address for your Regional Processing Office

Contact us online through Ask VA

We’ll notify you by mail about whether we accept your mitigating circumstances. If we don’t accept your reason for dropping credit hours, we’ll explain why and note your repayment amount for housing, books, and supplies. We’ll contact your school directly about repayment of tuition, fees, and Yellow Ribbon benefits.