Mitigating circumstances are situations or events beyond your control that cause you to withdraw from (or “drop”) a class. We consider your reason for withdrawing from a class when we decide if you and your school need to pay us back the benefits already received.

Mitigating circumstances include:

• An illness or death in your immediate family
• An injury or illness you had while you were enrolled
• A change in your conditions of employment that you couldn’t avoid
• A job transfer to a new location while you were enrolled that you couldn’t avoid
• Immediate family or financial demands that you had no control over
• Active military service that you didn’t know about ahead of time
• A sudden end to (or cancellation of) the course you were taking
• A sudden end to child care coverage that you didn’t know about ahead of time

If we recognize that you had mitigating circumstances, we may decide that you can keep a portion of any benefits you received up to the day you stopped attending the class.