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Title
What if I answered the security questions, but I’m still not verified?
Answer
You can try using your driver’s license or passport to verify your identity. Be sure to follow the image guidelines provided when you upload a copy of your driver’s license or passport.
Note: If you have a Premium My HealtheVet or Premium DS Logon account, you can sign in using those credentials and you won’t need to verify your identity. If you don’t have an existing Premium account, find out how to get one.
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