Where does this Q&A appear on VA.gov?
What information does ID.me collect, and do they share it with anyone?
When you create an account, ID.me will ask you to provide personal information, like your name, date of birth, address, or other details. ID.me will also ask you to upload a picture of your driver’s license or passport or answer questions based on your public and private data (like your credit report) that only you’d know. This is to help make sure you're you—and not someone pretending to be you.
With your permission, ID.me will share this information with VA so we can give you access to your VA health records and benefit information. ID.me won't share your information with anyone without asking for your permission.
ID.me protects all sensitive data with AES 256-bit encryption at rest and RSA 2048-bit encryption in transit. Their information security protections are stronger than many financial institutions. To learn more about how your personal information is kept safe, read our privacy policy and ID.me’s privacy policy.
Review the VA.gov privacy policy
Review the ID.me privacy policy