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Returning service member care

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The Post 9/11 Military to VA program provides case management services to transitioning Post 9/11 servicemembers and Veterans.
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The Post 9/11 Military to VA program provides case management services to transitioning Post 9/11 servicemembers and Veterans. Case managers provide outreach services to Post 9/11 servicemembers and Veterans to assist with access to VA health care, comprehensive biopsychosocial case management, referral to community resources, education on eligibility and benefits.
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Post 9/11 Military2VA Program
Staff profile
Jose Illa

Care we provide at VA Richmond

We can help you access service and benefit programs tailored to the needs of returning service members, including:

  • Polytrauma care
  • Rehabilitation
  • Mental health care
  • Counseling
  • Family benefits counseling
  • Referral assistance

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.

Vet Centers

Vet Centers are counseling centers that help Veterans readjust after deployment. The Vet Center in Richmond  provides counseling for individuals, groups, married couples, and families. They also provide guidance and referrals for other VA and community resources.

Learn more about Vet Centers

Related Links
Other resources
Patient advocates
When to contact a patient advocate at VA Richmond and how they can help.
VA Transition and Care Management Program
Learn what benefits VA offers to Post-9/11 Veterans (previously called the OEF/OIF/OND Program).
VA benefits for active service members
If you're on active duty in the United States uniformed services, including active National Guard and Reserve, you may be eligible for benefits both during service and after separation or retirement. Find out which benefits you qualify for and when to apply.