Title

VA Health Chat App Available for Veterans

Release date
Location

Richmond, VA
United States

Introduction
We just launched VA Health Chat App, where Veterans can now chat live with a Nurse or Scheduler M-F from 8 a.m. to 4 p.m. regarding their appointments, health questions, or refill prescriptions. The App is available through a web browser on an Android or an IOS smartphone.
PDF of Press Release
Name
va-health-chat_connect-over-chat_veteran_poster_print.pdf
Document
va-health-chat_connect-over-chat_veteran_poster_print.pdf (3.39 MB)
Thumbnail
Authored by
David.Hodge6@va.gov
Authored on
Wed, 12/28/2022 - 8:40 am
Reusable
Hidden in media library
Section
VA Richmond health care
Media submission guidelines

Provide a name that will help other users of the CMS find and reuse this document. The name is not visible to end users.

Full text of the Press Release

How to use: 

  1. Download the App at https://mobile.va.gov/app/va-health-chat.
  2. Log in with your username and password for MyHealtheVet, ID.me, or DSLogon.
  3. Then Select ‘V6 Chat with a Nurse’ or ‘V6 Chat with a Scheduler.’
  4. Answer a few questions and then start chatting with a nurse or a scheduler to get help! 
  5. Once you finish your chat, the Nurse or Scheduler with add the chat to your patient notes. 

Check out this video to learn more: https://www.youtube.com/watch?v=WzibuuD0_Jk