Our goal is to ensure the safest possible healthcare available - for our patients, visitors, staff and volunteers.  It’s important to note that due to COVID and changing regional transmission rates, the following visitation guidance is subject to change.  If visiting a loved-one, it is advisable to contact the nursing station there to ensure you are aware of any visitation guideline updates.  Veterans receiving Compassionate and End-of-Life Care may be provided some latitude as outlined below.  Thank you.

Visitation (Standard):

• Monday-Friday, 2:00pm-6:00pm

• Saturday/Sunday, 12:00-12:00pm

Visitors - 1 Visitor (18-years and older) is allowed during visitation hours.  Due to current COVID and transmission rate concerns, Veterans can receive 1 visitor per day, under standard visitation. The change-out of visitors will not be allowed.  Visitors will:

• Access the medical center and conduct visits only during posted visitation hours.
• Take part in a COVID-19 screening upon entering the facility.
  • For Compassionate Care visits that occur “off-tour” or beyond regular visitation hours, a complete screening MUST be done PRIOR to the visit.
• Perform hand hygiene when entering facility and before & after visiting a hospitalized Veteran as instructed by staff.
• Wear a surgical or procedural face mask while in the facility (cloth masks are not an appropriate form of a face covering and are not allowed)
• Follow all staff instruction regarding use of additional personal protective equipment (PPE), including putting-on and taking-off PPE, which may be required depending on assigned precautions.
• Remain in the patient’s room except to use the nearest public restroom (the use of patient designated restrooms is not permitted).
• Refrain from eating or drinking while visiting a patient. 
• Exit the facility immediately following the visitation.

*Note: there are No overnight visits allowed.  Family members traveling long distances may inquiry about available alternatives, including the use of Fisher House or available lodging nearby.

Compassionate Care Visitation (Exceptions):

• Veterans receiving compassionate or end-of-life care will be allowed 2 visitors at the bedside (18-years or older)
• For End-of-Life visitation, visitor switch-outs will be allowed. This will Only be allowed for End-of-Life patients.  The additional visitors are not allowed to enter the building until the other visitors have exited.

Restrictions:

To ensure the safety of Veterans and staff, and to limit the spread of COVID-19, visitation will be restricted for the following:

• Veterans with confirmed or suspected COVID-19
• Veterans who are extremely immunocompromised or high-risk

Visitors are expected to follow the instructions above during the visitation, failure to comply may result in ending the visitation immediately