Mr. Douglas is responsible for the overall management of the Administrative services for West Texas Veterans across the 33 counties served by the West Texas VA Health Care System based at the George H. O'Brien, Jr. VA Medical Center located in Big Spring, Texas. Mr. Douglas is officially assigned to the Ioannis A. Lougaris VAMC in Reno, Nevada where he is currently the Chief of Veteran Engagement Service. Mr. Douglas joined the VA in 2004 at the VA North Texas Healthcare System where he occupied numerous positions. Mr. Douglas is a graduate of the University of Texas at Arlington with an undergraduate degree in Interdisciplinary Studies, a Master’s in Healthcare Administration, and a Master’s in Business Administration. Additionally, Mr. Douglas is a graduate of VISN 17’s Leadership Development Institute.