Get your records in person
We can help you get copies of your VA medical records. We can also help you update your records. Call or come to the Release of Information office at our White River Junction campus.
What to bring
- A completed and signed Individuals’ Request For a Copy of Their Own Health Information (VA Form 10-5345a). Download VA Form 10-5345a
- Your Veteran Health Identification Card (VHIC)
Release of Information office locations
White River Junction VA Medical Center
Release of Information
Ground floor
Room G123
White River Junction VA Medical Center map
Phone: 802-296-6408 or 802-296-6409
Hours: Coming soon!
Fax your signed form to
802-291-6216
Because forms must contain an original signature, e-mailed forms cannot be accepted.
Requests for records will take approximately 10-14 days to process.
How we share your records with providers outside VA
The Veterans Health Information Exchange (VHIE) program lets us electronically share your health information with health care providers who treat you, including participating non-VA providers if you receive care outside of VA.
This program is voluntary, and you can choose not to share your information (opt out of sharing).
Learn more about VHIE
To opt out of sharing
Fill out, sign, and date VA Form 10-10164 (Opt Out of Sharing Protected Health Information).
Mail the signed, completed form to our ROI office. You can also bring it with you or ask for this form when you visit us.
Download VA Form 10-10164 (PDF)
Note: If you had revoked your permission to share, before September 30, 2019, your opt out status will stay active. You don’t need to submit form 10-10164.
To allow sharing after opting out
If you change your mind and want to share your health information, you’ll need to submit VA Form 10-10163 (Request for and Permission to Participate in Sharing Protected Health Information).
Mail the signed, completed form to our Release Of Information office. You can also bring it with you or ask for this form when you visit us.
Download VA Form 10-10163 (PDF)