Title Patient advocates - West Roxbury VA Medical Center VHA health service name and description Description VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate. Type of care Social programs and services Health Service API ID patientAdvocates This is a required Vet Center service No Show for VAMC Facilities Show VAMC system description of service Our Patient Experience Coordinators work to ensure you receive the best possible care at our health care facilities. We work with all departments on your behalf to address your questions or concerns. If you, or a Veteran you care for has not been able to resolve important care issues through other means, please contact one of our highly-skilled patient experience coordinators, who can: Help you get answers or address concerns with your care team Advocate for patient and family rights Serve as advocates for minority Veterans, women Veterans and Veterans with disabilities Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF) and Operation New Dawn (OND) Learn more and connect with a patient advocate Survey of Healthcare Experience of Patients After your visit, you may receive a confidential questionnaire in the mail or by email asking you about your most recent outpatient or inpatient treatment at our medical center. Please use the survey to let us know of any concerns, complaints or questions you have about your care, so we can resolve them. We also appreciate compliments about what we are doing right. Appointments Appointment intro text Customize text Appointment lead-in text If you or a Veteran you care for has not been able to resolve important issues related to VA through other means of communication, please contact us. Is a referral required? No Are walkins accepted? Yes Is online scheduling available for this service? No Phone number for appointments Phone Type Phone Phone number 857-203-6994 Label Rita Mienscow Service location Address Address Name of office or location Patient Experience Coordinator Office Building name/number Building 3 Wing, Floor, or Room Number Room GB-120 Street address Use the facility's street address? On Address United States Hours Use the facility's hours Hours Monday: 24/7 Tuesday: 24/7 Wednesday: 24/7 Thursday: 24/7 Friday: 24/7 Saturday: 24/7 Sunday: 24/7 Contact info Use the general facility phone number Yes, display the general facility phone number
VHA health service name and description Description VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate. Type of care Social programs and services Health Service API ID patientAdvocates This is a required Vet Center service No Show for VAMC Facilities Show VAMC system description of service Our Patient Experience Coordinators work to ensure you receive the best possible care at our health care facilities. We work with all departments on your behalf to address your questions or concerns. If you, or a Veteran you care for has not been able to resolve important care issues through other means, please contact one of our highly-skilled patient experience coordinators, who can: Help you get answers or address concerns with your care team Advocate for patient and family rights Serve as advocates for minority Veterans, women Veterans and Veterans with disabilities Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF) and Operation New Dawn (OND) Learn more and connect with a patient advocate Survey of Healthcare Experience of Patients After your visit, you may receive a confidential questionnaire in the mail or by email asking you about your most recent outpatient or inpatient treatment at our medical center. Please use the survey to let us know of any concerns, complaints or questions you have about your care, so we can resolve them. We also appreciate compliments about what we are doing right.