Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Coatesville Healthcare System.
Phone: 610-384-7711, ext. 4348
Email: VHACOAPUBLICRELATIONS@va.gov
After hours or on weekends, call the operator at 610-384-7711, ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
(Please do not submit FOIA request for medical records.)
You can file a FOIA request for records (other than medical records) maintained by VA Coatesville by email or mail.
Email: VHAV04FOIACOA1@va.gov
Mail:
Coatesville VA Medical Center
Privacy/FOIA Office
1400 Blackhorse Hill Road
Coatesville, PA 19320-2096
Contact the Privacy Office for questions about your FOIA request to VA Coatesville. Do not contact the Privacy Office for questions about medical records requests.
Phone: 610-384-7711, ext. 6135
Additional FOIA request information
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018
Support for first responders
You can use these VA and Veteran Service Organization contacts to help connect Veterans to resources in their community for help.
Veterans Crisis Line (24/7)
Connect Veterans with caring, qualified Veteran Crisis Line responders for free, private help anytime 24/7.
Phone: 988, then press 1.
Veterans Response Team program contacts:
VA Police Lt. Dennis Basmajian - 610-384-7711, ext. 3857
Rhonda Sanford, LCSW - 484-667-1988
VA Coatesville health care
24/7 Urgent triage nurse line: 1-833-TELE-URGENT (1-833-835-3874)
24/7 VA Coatesville Police Department: 610-383-0222
Main phone: 610-384-7711
Mental health clinic: 610-384-7711, ext. 6800
View our clinic locations and contact information.
National VA Homeless Veterans Hotline (24/7)
Connect Veterans who are homeless or at imminent risk of homelessness with a trained VA staff member, 24 hours a day, seven days a week.
Phone: 877-424-3838
Veterans Justice Outreach at Coatesville VA Medical Center
Assists with registering Veterans for care, helping them through the criminal justice system, liaising with the county Veterans treatment courts, and referring for mental health and medical care, homeless services and other needs.
Montgomery County: Rhonda Sanford, LCSW – 484-667-1988
Delaware County: Lily Thomas, LCSW – 610-496-5007
Chester County: Diana Zinnie, LCSW – 484-744-3442
Vet Center Combat Call Center (24/7)
Around the clock confidential call center where combat Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life.
Phone: 877-WAR-VETS (877-927-8387)
Vets4Warriors (24/7)
24/7 confidential peer support network for Veterans.
Phone: 855-838-8255
Women Veterans Call Center
Available Monday through Friday, 8 a.m. to 10 p.m. ET, and Saturday, 8 a.m. to 6:30 p.m. ET, excluding federal holidays.
Phone: 855-VA-WOMEN (855-829-6636)