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Vet Center

Service description edits aren't saving after clicking Save draft and continue editing.

• Slack thread: https://dsva.slack.com/archives/C02730UEZPS/p1640185681248900
• Team: CMS https://github.com/department-of-veterans-affairs/va.gov-cms/issues/7373
• Resolution: Editor should be able to edit, click Save draft and continue editing, and still see the edit.
• Status: In backlog
• Recommended workaround: Click Save. Temporary fix, Save draft and continue editing button removed.

Prepare for your visit accordions paragraphs are showing on the same line.

• Slack thread: https://dsva.slack.com/archives/C02730UEZPS/p1642544274006800
• Team: CMS and Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/35…
• Resolution: Paragraphs should start on a new line
• Status: Done
• Recommended workaround: Be brief. Use sentence punctuation and spacing.

Service descriptions are repeating content.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1311
• Example: Seattle Vet Center service description for Mental Health repeated the first sentence twice on the preview.
• Slack thread: https://dsva.slack.com/archives/C02730UEZPS/p1627937791014200
• Team: CMS https://github.com/department-of-veterans-affairs/va.gov-cms/issues/5800
• Resolution: Editor should be able to see national content in the UI so they don't repeat it in their local description.
• Status: Done

Services can't be removed.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1332
• Example: Need to remove "Corona Vet Center - Addiction and substance abuse care" from services.
• Slack thread: https://dsva.slack.com/archives/C02730UEZPS/p1627066941051900
• Team: CMS https://github.com/department-of-veterans-affairs/va.gov-cms/issues/5981
• Resolution: Publisher role should be able to remove a service not at their Vet Center.
• Status: Done

Suite numbers are not displayed as part of the Vet Center address, although they appear on the 

• Incident
• Example: https://prod.cms.va.go/node/3877 vs the previous site here https:// preview-prod.vfs.va.gov/preview?nodeID=3877  Observe the address does not include the suite number
• Slack thread: https://dsva.slack.com/archives/CDHBKAL9W/p1624486549213000
• Team: Facilities Vet Center addresses do not include suite numbers on new Vet Center pages · Issue #26544 · department-of-veterans-affairs/va.gov-team (github.com)
• Resolution:
  • The suite number should be included in the address
• Status: Done

VAMC

Some links to individual stories, events, or news releases are broken on the list (Stories, Events, News Releases) or home page.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-3717
• Team: Had to be reverted in https://github.com/department-of-veterans-affairs/va.gov-cms/issues/5255
• Resolution: Change order of content release
• Status: In backlog
• Recommended work around: Administrator should trigger a manual content release

VAMC Detail Page content blocks are locked to an editor.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-3030
• Team: CMS Team https://github.com/department-of-veterans-affairs/va.gov-cms/issues/6692
• Resolution: Make an editor aware that they need to Publish a node that has been moved from one section to another. 
• Status: In backlog
• Recommended work around: Administrator should make a small change (add a space) in the affected Main Content field and save the node as Published. This should make the field editable to the editor.

Facilities listed in health service accordion aren't listed in the same order as on the Locations page.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1488
• Example: https://www.va.gov/houston-health-care/health-services/ under Internal medicine
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/29…
• Resolution: The order of the facilities in the health service accordion should match the order on the Locations page.
• Status: In backlog

Leadership link in all staff profiles, not just leadership. This is a front end link to the Leadership page but it looks like a Leadership tag for each staff.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1487
• Team: CMS team
• Resolution: Tracking incidents, consider for future iteration
• Status: Tracking

My featured stories are in different order on the home page versus the Stories page.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1105
• Example: https://www.va.gov/salt-lake-city-health-care/ vs https://www.va.gov/salt-lake-city-health-care/stories/
• Team: CMS https://github.com/department-of-veterans-affairs/va.gov-cms/issues/1318 
• Resolution: improve featured content UI
• Status: In backlog
• Recommended work around: none

On a VAMC Detail Page, the Non-Reusable Alert content block fails to display when published on Veteran-facing sites if the "Alert Heading" field is empty.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1549
• Example: https://staging.cms.va.gov/node/34352
• Slack thread: https://dsva.slack.com/archives/C02730UEZPS/p1631131018001900?thread_ts…
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-cms/issues/6266 -- also https://github.com/department-of-veterans-affairs/va.gov-team/issues/29… which was closed as a duplicate
• Resolution: When a non-reusable alert content block is added to a VAMC detail page, the content renders, even without a heading
• Status: Needs refining
• Recommended work around: Make sure to use the "Alert Heading" field if using the "Non-Reusable Alert" content block.

VAMC Detail Page menu title resets after clicking Save and continue editing.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-2082
• Team: CMS Team https://github.com/department-of-veterans-affairs/va.gov-cms/issues/6658
• Resolution: The menu title persists after clicking Save and continue editing
• Status: Done

High resolution photo in staff profiles is creating broken links.

• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/29…
• Resolution: If hi res is available and a link to the image is available and the link leads to an image, display link
• Status: Done

My uploaded story image appear grainy though I've tried a different size and resolution.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1105
• Example: https://www.va.gov/eastern-colorado-health-care/stories/new-telerehab-p…
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/27…
• Resolution: Images are not pixelated on VA.gov
• Status: Done

My VAMC events page isn't showing past events.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1189
• Example: https://www.va.gov/pittsburgh-health-care/events/
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/25…
• Resolution: The events page has a tab for Upcoming and past events
• Status: Done

My VAMC system health services aren't listed in alphabetical order within their respective accordion lists.

• Incident
• Example: https://www.va.gov/minneapolis-health-care/health-services Mental Health Care heading has the Mental Health Care topic at the bottom of the list.
• Slack thread: https://dsva.slack.com/archives/C01H29ERVJ7/p1624293210168900
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/26…
• Resolution:
  • When the health service page is viewed at the system level, service accordions should be alphabetized within the type of care attribute (i.e. alpha within Primary care or Mental health, for example)
  •  When the health service page is viewed at the facility level, accordions should be alphabetized within a single list (no categories are displayed at the facility level)
• Status: Done

The list of locations on my VAMC system page doesn't differentiate or alphabetically order mobile clinics.

• Incident
• Example: https://www.va.gov/minneapolis-health-care/locations/ is showing Minneapolis and Fort Snelling clinics out of alphabetical order at the bottom of the list.
• Slack thread: https://dsva.slack.com/archives/C01H29ERVJ7/p1624293079166800
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/25…
• Resolution: List mobile clinics. under a different heading and alphabetically order them.
• Status: Done

My VAMC system's health services page is still listing a specific facility, but I've archived that VAMC Facility Health Service and waited for the following content release.

• Incident: https://va-gov.atlassian.net/jira/servicedesk/projects/VAHELP/queues/cu…
• Example: https://prod.cms.va.gov/node/12110
• Slack thread: https://prod.cms.va.gov/node/12110
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/26…
• Resolution: unpublished or archived content is not added to the build and the location is not linked in the accordion
• Status: Done

The list of locations on my VAMC system page doesn't include all of our locations.

• Incident: https://va-gov.atlassian.net/browse/VAHELP-925
  https://va-gov.atlassian.net/browse/VAHELP-845
• Example: https://www.va.gov/northern-california-health-care/locations/ is missing Cypress Avenue and Howe Road
• Slack thread: https://dsva.slack.com/archives/C0FQSS30V/p1622579553307000
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/24…
• Resolution: Do not apply events and stories page limit length to other page types
• Status: Done

All products

VA Voice survey link includes a ? that Linkit may add = to the end, causing the link to break.

• Slack thread: https://dsva.slack.com/archives/CT4GZBM8F/p1647892760360609
• Team: https://github.com/department-of-veterans-affairs/va.gov-cms/issues/8406
• Resolution: The original URL is left alone.
• Status: In backlog
• Work-around: Remove the ? from the survey link. It will work the same without it.

Character limit error messages appear to conflict with character counts.

• Slack thread: https://dsva.slack.com/archives/CDHBKAL9W/p1632936719034400
• Team: CMS https://github.com/department-of-veterans-affairs/va.gov-cms/issues/1693
• Resolution: Improve the messaging of characters remaining or the error message
• Status: In backlog
• Work-around: The character count is real-time but any error message is not. Scroll down and click Save or Save draft and continue editing to update any error message related to character count.

Uploaded images appear upside down.

• Slack thread: https://dsva.slack.com/archives/C02730UEZPS/p1635876878038500
• Work-around: Workaround: Editors with photos taken on iOS devices have to open those photos locally in a photo program, and then save or export them again.Typically, they don't even need to do any rotation or anything. Just resaving it in a non-iOS device will fix it. Then they can re-upload.

Preview server message displays when clicking Preview on a node shortly after the daily update.

• Example: "Please hold while the preview service is starting - 60.40%" showed after clicking Preview for Yakima Valley Vet Center shortly after the daily deployment.
• Slack thread: https://dsva.slack.com/archives/CDHBKAL9W/p1634759719103500
• Status: Working as expected, the preview server refreshes after the daily update
• Work-around: Try again in a few minutes

Quotation marks in accordion headings in Drupal show the heading as cut off on the front end

• Incident: https://va-gov.atlassian.net/browse/VAHELP-1988
• Example: Accordion heading that started Can I say "no" to... in Drupal showed on the front end as just Can I say no.
• Slack thread: https://dsva.slack.com/archives/CDHBKAL9W/p1632936719034400
• Team: Facilities https://github.com/department-of-veterans-affairs/va.gov-team/issues/30…
• Resolution: Accordion headers can contain quotations marks without impacting rendering of full content
• Status: Done