A guide to Resources and support content types
Content types and when to use them
For complete details, go to the Resources and Support pilot page on Github
Checklist
Use the Checklist if your content describes a collection of items that the person must have or gather, or a collection of steps that don't need to occur in order.
- Watch the Checklist how-to video (7 minute YouTube video, opens in a new tab)
- Create a new Checklist
FAQ Page
Refer to the Resources and Support Github page on FAQ Page and Q&A -Single
- Example FAQ: GI Bill and other VA education benefit payments FAQs
- Watch the Q&A and FAQ Page how-to video (10 minute YouTube video, opens in a new tab)
- Create a new FAQ Page
Image List
Use the Image List if you need to provide a collection of images on a related topic.
- Watch the Image List how-to video (8 minute YouTube video, opens in a new tab)
- Create a new Image List
Q&A - Single
Refer to the Resources and Support Github page on FAQ Page and Q&A -single
- Watch the Q&A and FAQ Page how-to video (10 minute YouTube video, opens in a new tab)
- Create a new Q&A - single
Resources and Support Detail Page
Use the Resources and Support Detail Page if your content will provide Veterans or other beneficiaries information that fits together in a cohesive flow.
- Example Resources and Support Detail Page: COVID-19 testing at VA
- Watch the Resources and Support Detail Page how-to video (10 minute YouTube video, opens in a new tab)
- Create a new Resources and Support Detail Page
Step-by-step
Use the Step-by-step if your content describes a process that has a series of steps that must happen in order.
- Example Step-by-step: How to change direct deposit information for VA benefits
- Watch the Step-by-step how-to video (10 minute YouTube video, opens in a new tab)
- Create a new Step-by-step
Video List
Use the Video List if you need to provide a collection of videos on a related topic.