How to edit the operating status of an NCA facility
Last updated on December 7, 2021 at 10:55 am
Learn how to update the operating status of a National Cemetery Administration (NCA) facility for temporary changes to facility services or hours.
The Veteran-centered purpose
“As a Veteran, family member, or other individual seeking to visit a particular NCA cemetery, I need to be aware of temporary changes to hours, services, or amenities available there.”
On this page
↓ How to change your status from "Normal"
↓ How to return your status to "Normal"
↓ About Operating status - more info
Before you start
Your Drupal CMS account must have access to NCA facilities.
How to change your status from "Normal" to a different status
- On your homepage after logging in, click "NCA facilities" under the "Sections" area.
- On the content search page, in the "Title" field, enter part of the name of the facility you want to edit.
- Click the "Content type" dropdown menu and select "NCA facility."
- Click "Apply."
- In the results list, find the facility you want to edit and click "Edit."
- In the edit form, scroll down to "Operating status."
- Click the "Operating status" menu and select a status. This is generally for temporary facility status updates, such as weather or other emergencies. Go to the "Statuses" section below for when to use each status.
- Enter a brief summary under "Operating status - more info." You can use up to 300 characters, including spaces. Please do not include URLs as these will not render correctly for Veterans.
- Scroll down to "Editorial Workflow."
- Click "Save as" and select "Published" to make it live on VA.gov.
- Enter a brief "Revision log message" about the change you made.
- Click "Save."
How to return your status to "Normal"
- On your homepage after logging in, click "NCA facilities" under the "Sections" area.
- On the content search page, in the "Title" field, enter part of the name of the facility you want to edit.
- Click the "Content type" dropdown menu and select "NCA facility."
- Click "Apply."
- In the results list, find the facility you want to edit and click "Edit."
- In the edit form, scroll down to "Operating status."
- Click the "Operating status" menu and select "Normal services and hours."
- Remove any text from "Operating status - more info."
- Scroll down to "Editorial Workflow."
- Click "Save as" and select "Published" to make it live on VA.gov.
- Enter a brief "Revision log message" about the change you made.
- Click "Save."
Operating status options
| Status option | When to use | Operating status - more info. |
|---|---|---|
| Normal services and hours | Use the "Normal services and hours" status when things are operating normally. | Not used |
| Facility notice | Use the "Facility notice" status to make visitors aware of certain circumstances before visiting. Provide details. | Strongly recommended. 300 plain text characters (including spaces) available. |
| Limited services and hours | Use the "Limited services and hours" status for temporary changes to the facility’s normal hours, including if virtual services are available. Enter details about different hours or impacted services. | 300 plain text characters (including spaces) available. |
| Facility closed | Only use the "Facility closed" when there are no services available at the facility. If there are still virtual services, use "Limited services and hours" instead. Provide details. | 300 plain text characters (including spaces) available. |
About Operating status - more info
This field is limited to 300 plain text characters. We want to ensure that these messages are used for important and timely information about the operating status of a facilty.
- Do not include URLs in this text as they will not be delivered correctly to the Veteran experience
- Be sure to follow Plain Language guidelines and other VA.gov design system requirements