Title Operating status | VA Illiana health care VAMC system VA Illiana health care System-wide alerts Help prevent the spread of COVID-19 Facility operating statuses Danville VA Medical Center Bloomington VA Clinic Bob Michel Department of Veterans Affairs Outpatient Clinic Decatur VA Clinic Mattoon VA Clinic Springfield VA Clinic Patient resources Patient resources Emergency: 911 Veterans Crisis Line: 988, select 1 24-hour nurse: 217-554-3000, select 1 (Business hours) or 888-598-7793 (24-hour line) Change your appointment: 217-554-3000 or 800-320-8387, select 1 National Veterans Helpline: 800-507-4571 Patient locator: 217-554-3000 or 800-320-8387, select 0 Pharmacy refill: 217-554-3208 217-554-3000, ext. 43208 800-320-8387 Staff locator: 217-554-3000 Telephone care: 217-554-3000, select 1 (Business hours) or 888-838-6446 (24-hour line) National Homeless Veterans Hotline: 877-424-3838 Media inquiries: 217-554-5084