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Find phone numbers and contact info at VA Orlando Healthcare System including patient advocates, medical records, billing and insurance, and more.
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Find phone numbers and contact information at VA Orlando Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
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Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Orlando health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Orlando health care.

Mailing address

Orlando VA Medical Center
13800 Veterans Way
Orlando, FL 32827

Main phone numbers

Local: 407-631-1000
Toll-free: 800-922-7521

To use TeleType for the Deaf (TTY) services: 711

A – F
Table
Service Location Phone
Adaptive Sports Program Lake Nona 407-631-6029
Agent Cashier Lake Nona 407-631-1941 Ext. 1942/1943
Allergy Lake Nona Clinic 2F 407-631-2030
Ambulatory Surgery and Endoscopy Lake Nona Hospital 3J 407-631-3400
Audiology and Speech Pathology Lake Nona Clinic 1J 407-631-1100
Audiology and Speech Pathology Lake Baldwin 407-646-5160
Beneficiary Travel Lake Nona Hospital 1U 407-646-5900 Ext. Option 3
Blue Team Lake Baldwin 407-646-5150
CPAC Lakemont 866-793-4591, Option 2
Canteen Retail Store Lake Nona 407-631-1838
Lake Baldwin 407-646-5500 Ext. 29532
Cardiology Lake Nona Clinic 1C 407-631-1040
Chaplain Service Lake Nona Chapel 407-631-6033 / 6034
Community Care Customer Service Lakemont 407-646-4100
Community Living Center Lake Nona 407-631-6000
Compensation and Pension Lake Baldwin 407-646-5544
Concierge Desk Lake Nona 407-631-1128
Decedent Affairs - Reporting Veteran Death Lake Nona 407-631-1621 / After Hours: 321-689-7190
Dental Lake Nona Clinic 3A/B 407-631-3000
Lake Baldwin 407-646-5110
Dermatology Lake Nona Clinic 2D 407-631-2020
Domiciliary Lake Nona 407-631-7128 / 7129
Lake Baldwin 407-646-5600
Ear Nose and Throat (ENT) Lake Nona Clinic 2D 407-631-2020
Emergency Department Lake Nona Hospital 1A 407-631-0100
Endocrinology / Diabetic Lake Nona Clinic 1D 407-631-1050
Enrollment Office Lake Nona 407-631-1060
Lake Baldwin 407-646-5130
Eye Clinic Lake Nona Clinic 2B 407-631-2000
Lake Baldwin 407-646-5160
Fisher House Lake Nona 407-631-9800
Freedom Clinic Lake Nona 1D 407-631-1050
G – M
Table
Service Location Phone
Gastroenterology (Gi) Lake Nona Clinic 2C 407-631-2010
Green Team Lake Baldwin 407-646-5100
Hematology Lake Nona Clinic 2F 407-631-2030
Hero Clinic (Primary Care) Lake Nona Clinic 1F 407-631-1070
Home Based Primary Care Lake Nona 321-637-3664
Homeless Program Lake Baldwin 407-646-5190
Honor Clinic Lake Nona Clinic 1C 407-631-1040
Human Resources Lake Nona Hospital 4N 407-631-0005
Infectious Disease Lake Nona Clinic 2G 407-631-2040
Infusion Clinic Lake Nona Clinic 2E 407-631-2177
Lesbian, Gay, Bisexual & Transgender (LGBT) Program Lake Nona 407-631-2638
Liberty Clinic Lake Nona Clinic 4C 407631-4010
Lost and Found Lake Nona Hospital 1G 407-631-0135
Lake Baldwin 321-397-6940 / 6310
McCoy Federal Credit Union Lake Nona 407-855-5452
ATM Contact Lake Nona 888-584-7701
Medical Library Lake Nona Clinic 4D 407-631-4102
Mental Health Lake Nona Clinic 2H 407-631-2050
Lake Baldwin 4th Floor 407-631-5400
Military Sexual Trauma Various Locations 407-646-5500 Ext. 28442
Minority Veteran Program Lake Baldwin 407-631-4704
MyHealtheVet National Help Desk 877-237-0022
N – Z
Table
Service Location Phone
Nephrology Lake Nona Clinic 1B 407-631-1030
Neurology Lake Nona Clinic 1D 407-631-1050
Nurse Recruiting Lake Nona 407-631-4780
Nutrition and Food Service Lake Nona/Lake Baldwin: Scheduling for Nutrition Appointments 407-453-3692
Schedule MOVE! Class: 407-497-7873 Schedule Nutrition Appointments for Daytona, Viera and CBOC's: 407-256-8760 Schedule all other Nutrition Classes: 407-675-7858
Occupational Health Lake Nona Hospital 2Q 407-631-2844
Lake Baldwin 407-646-5500 Ext. 25127
Oncology Lake Nona Clinic 2F 407-631-2030
Optical Shop (Glasses) Lake Nona Clinic 2B 407-631-2002
Lake Baldwin 407-646-5032
Orange Team (Primary Care) Lake Baldwin 407-646-5020
Orthopedic and Hand Clinic Lake Nona Clinic 3F 407-631-3020 / 3216
PIV Badging Lake Nona Hospital 2K502 407-631-2632 / 2636
Pain Clinic Lake Nona Clinic 3H 407-631-3040 / 3010
Lake Baldwin 407-646-5500 Ext. 28011 / 28012
Pathology and Laboratory Medicine Lake Nona Hospital 1T 407-631-1909
Lake Baldwin 407-646-5500 Ext. 28725
Patient Advocate Daytona Beach 386-323-7527
Lake Baldwin 407-646-5035
Lake Nona 407-631-1187
Viera 321-637-3534
Patriot Clinic (Primary Care) Lake Nona Clinic 1G 407-631-1080
Pharmacy Lake Nona 877-646-4550
Lake Baldwin 407-646-4500
Physical Therapy Lake Nona Clinic 3D 407-631-3010
Lake Baldwin 407-646-5090
Podiatry Lake Nona Clinic 3F 407-631-3020
Police Service Lake Nona 407-631-8276
In Case of an Emergency, Dial 911
Primary Care Lake Nona Medical Center 407-646-4500
All CBOC's 877-646-4550
Prosthetics and Sensory Aids Lake Nona Clinic 3C 407-631-3118 / 3119
Lake Baldwin 407-646-5010
Public Affairs Lake Nona 407-631-4436
Pulmonary Lake Nona Clinic 2G 407-631-2040
Purple Team (Primary Care) Lake Baldwin 407-646-5030
Radiation Oncology Lake Nona Hospital 1S 407-631-1900
Radiology Lake Nona Hospital 1T 407-631-1120
Lake Baldwin 407-646-5500 ext 28590
Release of Information Lake Nona Clinic 1E 407-631-2400
Fax: 407-513-9182
Research Office Lake Nona 4A 407-631-4011
Returning Veterans: OEF, Iraqi Freedom, New Dawn Lake Nona Clinic 4B 407-631-4036
Rheumatology Lake Nona 1B 407-631-1030
Sleep Medicine Lake Nona Hospital 2N 407-631-2060
Social Work Lake Nona Clinic 3J 407-631-0122
Spinal Cord Injury Lake Nona Clinic 1F 407-631-1453
Suicide Prevention Coordinator Lake Nona 407-631-7223
Hotline 800-273-8255, 24/7
Surgery Clinic Lake Nona Clinic 3H 407-631-3040
Surgery Specialty Clinic: Plastic, Thoracic, Vascular and Woud Lake Nona Clinic 3G 407-631-3030
Teal Team (Primary Care) Lake Baldwin 407-646-5040
Telecare (Now Clinical Contact Center) 1-877-741-3400
Transplant Lake Nona Clinic 1B 407-631-1030
Urology Lake Nona Clinic 3H 407-631-3040
VA Care Billing 877-222-8387
VA Choice Lake Baldwin 407-646-4625
National 866-606-8198
VTN Transportation-DAV Various 407-646-5900 Ext. Option 2
Valor Clinic Lake Nona Clinic 1B 407-631-1030
Veterans Outreach Program Lake Nona 407-631-4704
Victory Clinic Lake Nona Clinic 1H 407-631-1090
Voluntary Service Lake Nona Hospital 1G 407-631-0135
Lake Baldwin 407-646-5070
Women's Clinic Lake Nona Clinic 4C 407-631-4010
Lake Baldwin 407-646-5300
Wound Clinic Lake Nona Clinic 3G 407-631-3030

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Orlando Healthcare System.

Phone: 407-631-4436
Email: vhaorlpublicaffairs@va.gov

After hours or on weekends, call the operator at 407-631-4436 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Orlando

Email: Coming soon!
Fax: 407-513-9182
Mail:

Orlando VA Medical Center
Release of Information
13800 Veterans Way
Orlando, FL 32827

For questions about your request to VA Orlando

Phone: 407-631-4436

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at vhaorlpublicaffairs@va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018