We can help you learn about and apply for VA health care benefits. A member of our Concierge for Care (C4C) team will call you soon after your separation from military service. We can answer any questions you may have, process your application over the phone, and help you schedule your first VA medical appointment.

Learn about transitioning from TRICARE to VA health care

We cover preventive care services, like:

• Health exams (including gender-specific exams)
• Health education (including nutrition education)
• Immunization against infectious diseases (like flu shots)
• Counseling on genetic diseases (diseases that run in families)

We cover inpatient hospital services, like:

• Surgeries
• Medical treatments
• Kidney dialysis
• Acute care (short-term treatment for a severe illness or injury or after surgery)
• Specialized care (including organ transplants, intensive care for mental and physical conditions, and care for traumatic injuries)
  Review more VA medical and surgical specialty care services

We cover urgent and emergency care services, like:

• Urgent or emergency care at some VA health facilities.
  Find a VA health facility near you
• Urgent care for injuries and illnesses that need attention right away, but aren’t life threatening, at urgent care locations that are part of our contracted network. This may include care at a VA-approved:
   
  • Walk-in retail health clinic for minor illnesses like a sore throat or earache
  • Urgent care facility for more pressing (but not life-threatening) illnesses or injuries that require treatment like splinting, casting, or wound care
  
  To use these services, you’ll need to be enrolled in VA health care, and you’ll need to have received care from us within the past 24 months. Be sure to tell the urgent care provider that you’re using the VA urgent care benefit when you arrive.
  Learn more about urgent care
  Get advice on choosing between urgent and emergency care
• Emergency care in a non-VA hospital, clinic, or other medical setting—only under certain conditions. For us to consider covering non-VA emergency care for a non-service-connected condition, you’ll need to meet several requirements.
  Learn more about non-VA emergency medical care

We cover other services and needs, like:

• Mental health services to treat certain issues like posttraumatic stress disorder (PTSD), military sexual trauma (MST), depression, and substance use problems.
  Learn more about mental health services
• Assisted living and home health care (depending on your needs and income as well as space in the programs).
  Learn more about assisted living and home health care
• Prescriptions written or approved by a VA doctor.
  Refill your prescriptions

We may cover services that your VA primary care provider concludes you need to support your treatment (called ancillary services), like:

• Tests used to diagnose health conditions, including blood work, X-rays, and ultrasounds
• Therapy and rehabilitation services, including physical therapy, vision rehab, and therapy for traumatic brain injury
• Additional services, including prosthetic items, audiology (care for hearing loss), and radiation oncology (cancer care)

You may be able to get help with some non-medical services, like:

• Beneficiary travel benefits (help paying for travel related to treatment)
• Caregiver support (help for the person who cares for you)
• Veterans transportation service (help getting to and from appointments)

Contact the patient advocate at the VA medical center where you go for care. Your patient advocate can help you get foreign language or American Sign Language services to help you or your family members understand your medical or health care benefits.

To find out how to reach the patient advocate at your VA medical center, go to the website of the VA health care system that the medical center is part of. In the page’s navigation, click on “Patients & Visitors.” A submenu will appear. Select “Patient Information” and then “Customer Service.”
Find your medical center’s website

We cover routine eye exams and preventive tests. In some cases, you may get coverage for eyeglasses or services for blind or low-vision rehabilitation.
Learn more about vision care through VA

In certain cases, you may receive dental care as part of your VA health benefits.
Find out if you can get dental care through VA

As a Veteran, you may be able to get assisted living, residential (live-in), or home health care through VA.
Find out how to access these long-term care services

These services aren’t included in the VA medical benefits package under current regulations:

• Cosmetic surgery, unless we conclude that it’s medically necessary (needed to prevent or treat a certain illness, injury, condition, disease, or symptoms)
• Gender-affirming surgical interventions
  Learn more about gender-affirming surgery regulations on our patient care website
• Health club or spa membership
• Inpatient hospital or outpatient care if you’re a patient or inmate in a non-VA government agency institution, if that agency must provide the care or services by law
• Medicines and medical devices that aren’t approved by the Food and Drug Administration (FDA)

Exception: You can get VA health care for medicines and medical devices that aren’t approved by the FDA if you’re in an approved clinical trial. This exception also applies if you’re seriously ill and your VA health care provider prescribes a new, unapproved medicine because there are no other comparable treatment options (called a compassionate use or expanded access exemption).

We’ll fill prescriptions by a non-VA community provider only if you meet all these requirements.

All of these must be true:

• You’re enrolled in VA health care
• You have an assigned VA primary care provider
• You’ve given your VA provider your medical records from your non-VA provider
• Your VA provider agrees with the prescription

Learn more about prescriptions from community providers

This will depend on factors like your income level, disability rating, and military service history. Most Veterans need to complete a financial assessment when they enroll. This helps us determine if you qualify for free VA health care.

Learn more about VA copays
Find out more about financial assessments

At VA, we take a team approach to health care—with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits.
Find out who will care for you when you become part of the VA health care program

When you sign up for VA health care, you become part of the country’s largest integrated health care system—with more than 1,200 care locations serving nearly 9 million Veterans each year.
Learn more about where you’ll get care

If you have other forms of health care coverage (like a private insurance plan, Medicare, Medicaid, or TRICARE), you can use VA health care benefits along with these plans.
Learn more about how VA works with other health insurance

Yes.

If you’re an eligible American Indian or Alaska Native Veteran

When you receive care through an Indian Health Service facility or Tribal Health facility that has a reimbursement agreement with us:

• You don’t need us to approve (or “preauthorize”) your care before you get treated, and
• You don’t need to pay a VA copay

If you live in Alaska

You may be able to receive care through an Indian Health Service facility or Tribal Health facility even if you’re not an eligible American Indian or Alaska Native Veteran.

But, you’ll need to get preauthorization before you receive care, and you may need to pay a copay for your care.

Email the Indian Health Service and Tribal Health Health Program team for more information 

Learn more about the Indian Health Service and Tribal Health Programs

Please call us at 877-222-8387. We’re here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Or contact your state’s Veterans agency.

Yes. If you’re signed up for the VA health care program, you can manage your VA health and benefits online:

Refill your prescriptions
Send a secure message to your health care team

You can also check the status of a disability or pension claim online.
Check your claim status