Title Operating status | VA Western New York health care VAMC system VA Western New York health care System-wide alerts Alert - Help prevent the spread of COVID-19 Facility operating statuses Batavia VA Medical Center Buffalo VA Clinic Buffalo VA Medical Center Dunkirk VA Clinic Jamestown VA Clinic Lockport VA Clinic Niagara Falls VA Clinic Olean VA Clinic Packard VA Clinic Springville VA Clinic West Seneca VA Clinic Patient resources Patient resources Emergency: 911 Veterans Crisis Line: 988, select 1 24-hour nurse: 888-838-7890 Change your appointment: Primary care: 866-884-8567 Medical clinics: 716-862-8892 Surgical clinics: 716-862-8883 Behavioral health clinics: 716-862-3117 Media inquiries: 716-512-9338 National Veterans Helpline: 800-507-4571 Patient locator: 716-834-9200 or 800-532-8387 Pharmacy refill: 716-862-8652 Staff locator: 866-233-0152 Telephone care: 888-838-7890