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Billing and insurance

Why can’t I edit this? VHA keeps this content standardized so that all VA medical centers have consistent messaging.
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Questions about copay balance

For questions about the copay balance of your VA health care bill, call us toll free at the number below. You won't need to pay any copays for X-rays, lab tests, preventative tests, and services like health screenings or immunizations.

For inquiries by phone about copay balance
Phone number
Hours
Monday: 8:00-16:00
Tuesday: 8:00-16:00
Wednesday: 8:00-16:00
Thursday: 8:00-16:00
Friday: 8:00-16:00
Saturday: Closed
Sunday: Closed
Why can’t I edit this? VHA keeps this content standardized so that all VA medical centers have consistent messaging.
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Pay online, by phone, or mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay online, by phone, or by mail

Pay in person

To pay your copay bill in person, visit the agent cashier's office.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

Billing and insurance locations

Add or edit locations where Veterans can pay their bills. Each location is associated with a VAMC Facility.

Jamaica Plain VA Medical Center

Agent cashier window
Main hospital buildingD-wing, first floor

150 South Huntington Avenue
Boston, MA 02130-4817
United States

Monday - Friday: 8:00 am-4:00 pm
Saturday - Sunday: Closed

West Roxbury VA Medical Center

Agent cashier window
Building 3Ground floor

1400 VFW Parkway
West Roxbury, MA 02132-4927
United States

Monday - Friday: 9:00 am-12:00 pm
Saturday - Sunday: Closed

Brockton VA Medical Center

Agent cashier window
Building 31st floor

940 Belmont Street
Brockton, MA 02301-5596
United States

Monday - Friday: 8:00 am-4:30 pm
Saturday - Sunday: Closed
Why can’t I edit this? VHA keeps this content standardized so that all VA medical centers have consistent messaging.
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Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance