Title

Baltimore VA Clinic

Baltimore VA Annex
Page introduction
The Baltimore VA Annex, which is a part of the Baltimore VA Medical Center, is home to a number of outpatient programs, research activities and administrative support operations, including the Community Resource & Referral Center and the Homeless Veterans Program. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Baltimore VA Annex.
Meta
Meta description
Get address and hours, parking and transportation information, and health services offered at Baltimore VA Clinic.
COVID-19 guidelines
COVID-19 health protection: Levels high
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Operating status
Normal services and hours
Locations and contact information
Why can’t I edit this? This content is automatically populated from centralized databases, and helps maintain consistent information across all of VA.gov.
Facility Locator API ID
vha_512QA
Address

209 West Fayette Street, Community Resource & Referral Center (CRRC)
Baltimore, MD 21201-3403
United States

Phone Number
410-605-7000
Mobile
FALSE
Hours
Monday: 8:00 am-4:30 pm
Tuesday: 8:00 am-4:30 pm
Wednesday: 8:00 am-4:30 pm
Thursday: 8:00 am-4:30 pm
Friday: 8:00 am-4:30 pm
Saturday: Closed
Sunday: Closed
Prepare for your visit

Beneficiary Travel Self-Service System (BTSSS)

Process your beneficiary travel online via BTSSS

Community Resource & Referral Center

Location: Baltimore VA Annex, 2nd Floor
Phone: 410-637-3246

The Community Resource and Referral Center (CRRC), which is located in Baltimore at the Baltimore VA Annex, is a unique new walk-in program designed to assist homeless Veterans in obtaining an array of VA and non-VA services and link them to a variety of community partners. The Center specializes in providing financial planning and assistance, employment services, emergency medication management,  mental health care, referrals for substance abuse treatment, and placement in safe and stable housing. The Center also offers Baltimore’s homeless Veterans with basic necessities such as showers, laundry services, clothing and meals.  

Primary Objectives

  • To improve access to VA and non-VA services for Veterans who are homeless or at risk of homelessness by providing multiple services in one location;
  • To provide basic necessities for life, such as showers, laundry services, clothing, and food, which will allow for engagement and connection with Veterans who may be hesitant to utilize the VA or learn about the services that the VA can offer; and
  • To connect Veterans with an array of services that they may need and/or want in an effort to move Veterans from homelessness or at-risk of homelessness, to stable housing.  Veterans are connected and referred to such services as vocational rehabilitation, increased income/financial planning and assistance, primary care, mental health care, substance abuse treatment, dental care, housing placement, and other resources identified by Veterans and the community.

Program Elements

  • Outreach and Intake
  • Assessment
  • Urgent and Emergent Placement
  • Housing Placement
  • Case Management and Service Planning
  • Primary Care Services
  • Triage Services

Basic Needs Services

  • Food
  • Showers
  • Laundry Facilities
  • Computer Lab/Computer Skills
  • Kitchen
  • Clothing Boutique

Parking

Outpatients

Free valet parking is available for patients with appointments at the Baltimore VA Annex in the parking garage that is located to the immediate right of the building at 213 West Fayette Street. The parking garage only provides valet parking, so patients must have their parking receipt validated at the Information Desk in the lobby of the Baltimore VA Annex. There is a pedestrian entrance from the parking garage to the Baltimore VA Annex..

Transportation services and schedules

For the convenience of our Veteran patients and employees, shuttles run continuously between the Baltimore VA Annex and the Baltimore VA Medical Center Monday through Friday from 8 a.m. to 4:30 p.m. At the Baltimore VA Medical Center, there are shuttles that run weekdays to and from the Loch Raven and Perry Point VA Medical Centers; the Washington, DC, VA Medical Center; the Martinsburg, West Virginia, VA Medical Center; and the Cambridge, Eastern Baltimore County, and Glen Burnie VA Outpatient Clinics.

Reservations are required to ride the shuttles (except for the Baltimore VA Annex and Loch Raven shuttles) and can be made by calling 410-605-7318.

Learn about Shuttle  services available

Mass Transportation

The Baltimore VA Annex is a few blocks away from the Light Rail and Metro Subway Stations at Lexington Market.  There are also several bus stops near the Baltimore VA Annex.  For more information about Light Rail, Metro Subway and bus service to the Baltimore VA Annex, please visit the Maryland Transit Administration website at mta.maryland.gov/.

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Patient Advocates

At the Baltimore VA Annex and throughout the VA Maryland Health Care System, we strive to provide the best care possible in the most courteous and efficient manner.  If you have a problem with your VA health care services that you have been unable to resolve with your treatment team, or you have a concern or a compliment about the customer service provided by any of our staff members, please contact a Patient Advocate by calling 410-605-7099. 

Baltimore VA Annex Visitor Guide

Baltimore VA Annex Visitor Guide