Title

Office of communications & community engagement

Our mission:

We share information, publicize VA's achievements, and tell our Veterans' stories. We always strive to educate our stakeholders about VA North Texas's high-quality, safe health care, advanced technology and equipment, and talented, skilled physicians, nurses, and staff.

Responds to media inquiries
Provides subject matter experts for media interviews
Schedules and coordinates media interviews
Shares fact sheets and statistical information
Provides photos/images of facilities
Distributes information about VA-related outreach and events

Media relations policy:

Advance notice of on-site interviews is necessary, so staff can arrange locations for media interviews or photo shoots, and coordinate appropriate story sources.
Adherence to federal guidelines regarding patient privacy as outlined by the 1996 Health Insurance Portability and Accountability Act (HIPAA), requires media visiting our facilities be escorted by one of our staff members. This also ensures you receive the most accurate information in the timeliness manner possible.
Media access may be limited or denied to any area of a facility at the discretion of the VA North Texas executive medical center director, the patient's health care team, or individual physicians.
The office of communications & community engagement is required to complete VA Form 10-3203 "Consent for Use of Picture and/or Voice" prior to making or using pictures, video, or voice recording of any VA patient.
All media personnel are asked to check in with the office of communications & community engagement or VA Police upon arrival on VA grounds.
The office of communications & community engagement wear a VA-issued media pass at all times while on campus at any VA North Texas facilities or clinics.
The office of communications & community engagement return the VA-issued media pass to VA Police or the office of communications & community engagement upon departure.

Faces of Service:

VA North Texas’ Faces of Service is an award-winning portrait and story program. You can find your portrait by visiting our VA North Texas Flickr page.

School research projects:

If you wish to interview a Veteran about their military experience, you are encouraged to contact a Veterans Service Organization for assistance. Here are some resources outside of VA: