Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills at least 10 days before your supply runs out.

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Online refills

With our VA Prescription Refill and Tracking tool, you can refill your VA prescriptions, track their delivery, and create lists to organize your medicines.

Ask for refills on VA Health Chat

The VA Health Chat App provides easy, online access to chat by text or video with VA staff when you need a prescription refill, have minor health questions, want to schedule an appointment, have a COVID-19 concern, and more.  

Download and install VA Health Chat on your mobile device

Phone refills (automated refill line)

916-843-7000

866-600-8279 (7:30 a.m. to 4 p.m. PT, Monday through Friday, excluding federal holidays)

Mail refills

Mail back the refill request form that comes with your prescription to the provided address.

Note: We can’t process refill requests on the same day that new prescriptions are picked up.

Pick up new prescriptions

You can pick up new prescription orders at both of our VA Northern California health care pharmacies.

We ask that you don't try to refill prescriptions in person, so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions. Refills are only available online, by phone or mail.

Sacramento VA Medical Center

Outpatient pharmacy
Building 650
First floor
Map of Sacramento campus
Hours: Monday through Friday, 8:30 a.m. to 5:30 p.m. PT

Martinez VA Medical Center

Outpatient pharmacy
Building 19
Check with reception
Hours: Monday through Friday, 8:30 a.m. to 5:30 p.m. PT

Chico VA Clinic

Outpatient pharmacy
Building 1601
Hours: Monday through Friday, 8 a.m. to 4:30 p.m. PT

McClellan VA Clinic

Outpatient pharmacy
Building 98
Hours: Monday through Friday, 8 a.m. to 4:30 p.m. PT

Redding VA Clinic

Outpatient pharmacy
Building 3455
Hours: Monday through Friday, 7:30 a.m. to 5 p.m. PT

Contact us with questions about your prescriptions

Pharmacy support

Phone: 866-600-8279
Hours: Monday through Friday, 7:30 a.m. to 4 p.m. PT

Safely dispose of your medicine

Drop off your expired or unwanted medicine at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

You can find the large blue MedSafe boxes at:

Sacramento VA Medical Center campus, Building 650, First floor