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Patient advocates

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VA Providence health care patient advocates help Veterans resolve problems and get the care they deserve. Find out how to connect with a patient advocate.
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The patient advocates at VA Providence health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.
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Connect with a patient advocate

Staff profile
Heather Pezzullo
Staff profile
Michael Norde
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Kristine Dominique

Care we provide at VA Providence health care

Our Patient Advocate program seeks to personally give you and your family the security of knowing someone is available to focus on your individual concerns and rights as a patient. We work directly with all departments on your behalf and can address your questions, problems or special needs quicker. If you, or a Veteran you care for, has not been able to resolve important issues related to VA through other means of communications, please contact one of our highly-skilled patient advocates listed below, who will be eager to help you with your concerns.:

  • Patient concerns with their care team
  • Advocating for patient and family rights

If you can not reach one of our advocates directly, you may contact our 
Patient Support Assistant
401-457-3093

Related Links
Related information
VA's patient advocacy program
Learn more about how patient advocates support Veterans at VA and what the process of working with one is like.
Patient rights and responsibilities
Learn about your rights and responsibilities as a patient at VA.
Rights and responsibilities of family members of Veteran patients
Learn about your rights and responsibilities as a family member who may be helping a Veteran make decisions about their care.