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Patient Advocates

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VA Salisbury health care patient advocates help Veterans resolve problems and get the care they deserve. Find out how to connect with a patient advocate.
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The Veteran Experience Program was established to promote positive experiences for all our Veterans. A fundamental value in VHA is for Veterans and their families, who are served in or through VHA facilities and clinics, to have their priorities and needs addressed in a proactive, convenient, and timely manner. On the Salisbury campus, our Veteran experience advocates are located on the 1st floor of Building in rooms 1035, 1056, 1036.

Salisbury: 704-638-9000 ext. 13747
Charlotte HCC & CBOC: 704-357-7979
Kernersville HCC: 336-515-5555
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Connect with a patient advocate

Staff profile
Tara Manis-Healey
Staff profile
Dwalla Dickerson
Staff profile
Emma Teressa Knox
Staff profile
Connie Jackson-Campbell
Staff profile
Tanya Fiello
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Valerie Bennett
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Melissa Bolden
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Brandice Palencia

Care we provide at VA Salisbury

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights

 

Veteran Experience Liaisons (VELs)

No matter which service you visit, you will always be able to find one of our many VELs. These individuals can address and resolve your concern at the service level.

We strive to always provide the highest quality of care to the Veterans of our nation who call the Salisbury area home. The Veteran Experience Advocates:

  • serve as liaisons between patients and the medical center
  • act on the patient's behalf
  • help patients understand their rights and responsibilities
Related Links
Related information
VA's patient advocacy program
Learn more about how patient advocates support Veterans at VA and what the process of working with one is like.
Patient rights and responsibilities
Learn about your rights and responsibilities as a patient at VA.
Rights and responsibilities of family members of Veteran patients
Learn about your rights and responsibilities as a family member who may be helping a Veteran make decisions about their care.