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↓ User-centered purpose

↓ How create a VAMC Facility Register for Care page

↓ How-to video

User-centered purpose

"As a Veteran, I want to know where to go to register for care at this VAMC system, including specific information about the location and operating hours of the registration office."

How to create a VAMC System Register for Care Page

1. On your homepage, after logging in, find the section you want to edit under "Sections" and click on it.
2. From the content page, click the "Content type" dropdown menu and select  "VAMC System Register for Care." Select "Apply." 
3. Find the Register for care page in the results list. Click "Edit" next to it.
4. The Register for care page will open. Some information will not be editable because it is centralized content that is the same across all healthcare systems. This helps ensure that Veterans get consistent information. 
5. The name of your VAMC will appear in the VAMC System dropdown. Check that it matches the "Section" dropdown to the right of the content. 

Add a location

Under Register for care locations, you can add information about the places at each facility where Veterans can go to register for care in person. 

1. To add a facility, click "Add facility (opens in a new window)."
2. A new window will open. It will say "Create VAMC Facility non-clinical service" at the top. The Register for care service type will automatically appear in the Service dropdown. 
3.  Click the "Facility" dropdown to select the specific facility for which you want to add information. 
4. Click the "Address" field and enter the information for the name of the office or location, building name or number, wing, floor, or room number.
5. By default, the CMS will use the street address of the facility. If your location has a different street address, uncheck the box that says "Use the facility's street address." Enter the different address information.

Add location hours

1. Click the "Hours" field to provide the operating hours for this service location.
2. The field "Use the facility's hours" will allow you to use the facility's operating hours, provide specific hours for this location, or not to specify hours for this service. By default, the CMS will use the facility's operating hours. 
3. To specify the operating hours for this service, click "Provide specific hours for this service." A new set of fields will appear where you can add operating hours for each day of the week.
4. To add more details, use the "Additional Hours options" field.

Add a phone number

Under "Contact info," you can add up to five phone numbers for this location.  

1. Click "Phone." By default, the CMS will use the general facility phone number. To add a different phone number, uncheck the box that says "Use the general facility phone number." 
2. Click "Add new phone number." If the number is for fax, SMS, or TTY, click the "Type" dropdown and choose the appropriate option. 
3. Add the phone number. Use the "Label" field to indicate what office, department, or program can be reached at this number.
4. Then click "Create phone number."
5. Repeat to add more phone numbers as needed. You can add up to 5 phone numbers for this location.

Add an email address

Under "Contact info," you can add email addresses for this location. 

1. Click "Email," then click the "Add new email address" button.
2. Add the email address into the "Email address" field.
3. Use the "Label" field to indicate what office, department, person, or program can be reached at this email address. 

Add another service location to this facility

If this facility has more than one location that offers Register for care services, click "Add another service location" and complete the previous steps again. 

Save your work

1. Click the "Save as" dropdown field and choose "Draft" if you want to save your work, but not publish, or click "Publish" if you are ready to make the content live on your site. 
2. Add a revision log message to tell yourself or others what changes you have made.
3. Click the "Save" button. 
4. Close the window. You will return to the VAMC Register for care page.
5. Click the refresh button on your browser to view the new location. A pink background means that a location has not yet been published. You should save as published before adding, but make sure to add a revision log message when you publish the page. 

How to edit an existing location 

You can edit an existing Register for care location from the VAMC System Register for Care page.

1. To make changes to an existing facility, click "Edit locations at this facility (opens in a new window)."
2. The facility non-clinical service page will open in a new window.
3. Follow the steps above to change the address, hours, or contact information.
4. When finished, click "Save as" and select a moderation state.
5. Enter a brief Revision log message.
6. Click "Save."
7. Close the window. You will return to the VAMC Register for care page. 
8. Click the refresh button on your browser to view the revised location.

How-to video

Watch the how-to video (6 minute YouTube video, opens in a new tab)