The Veteran-centered purpose

“As a Veteran, family member, or caregiver looking to get in touch with staff member at a VAMC, I want easy-to-find contact information. ”

In this guide

↓ About Staff Profile content

↓ Where do Staff Profiles appear on my site?

↓ How to edit a Staff Profile

↓ How to add a Staff Profile

↓ What if one staff person works for multiple systems?

↓ How to remove a staff profile for someone who has left your system

About Staff profile content

Staff profiles provide site visitors with key information about staff members, such as phone number and/or email address, name, job title, profile photo, and an optional biography for leaders.

Different parts of the staff profile information are used for different kinds of content.

• A staff profile with the "Create profile with biography" checked can be added to the Leadership List content type. This displays the staff member’s name, photo,  job title, phone number, and biography.
• A staff profile without a biography will not be a stand-alone page. Some content types (detail page, health service detail page, story author, or news release contact) allow you to link to a staff profile using a field or a content block. Don't link to staff profiles without bios using a link in a rich text field.

Where do Staff profiles appear on my site?

Leadership page

Detail pages about specialty health services 

Staff profile information is also used in the following content:

• Stories (in the author byline)
• News Releases (as optional media contacts)

When editing any of the content types that use the Staff profile content type, the edit form will ask you to add existing staff profiles to be included on the page. 

How to edit a Staff profile

 You can only edit a staff profile that is managed by your system, i.e., the staff member is primarily located at your health care system. Don't re-use a staff profile node for a different person if one person leaves your system and a new person starts. Instead, archive the old staff profile and create a new one.

1. Always check for an existing "Staff Profile" first. It may have already been created.

2. On your homepage after logging in, click the "Section" you want to edit.

3. Click the "Content type" filter and select "Staff profile."

4. You may also put the staff member’s name in the "Title" field to filter by their name.

5. Click "Apply."

6. Find the profile you want to edit and click "Edit" next to their name.

7. Make the edit you need to, then scroll down to "Editorial workflow."

8. Click "Save as" and select a moderation state.

9. Enter a brief "Revision log message."

10. Click "Save."

How to add a Staff Profile

If a staff profile already exists for a staff member, use the existing staff profile; for example, a staff member who works at multiple health care systems. You can list any existing staff profile on your Leadership List, story, news release or health service, even if that staff profile is managed by another section. If a staff profile is managed by another section and you need changes, contact the editor who last edited the staff profile.

1. Always check for an existing "Staff profile" first. It may have already been created. Each staff member should only have one staff profile, even if they work at multiple health care systems. 
2. On your homepage after logging in, click "Manage."
3. Click "Content."
4. In the "Title" field, enter the staff member's last name.
5. Click the "Content type" dropdown menu and select "Staff profile."
6. In the results list, verify that a staff profile doesn't already exist for that person. If no staff profile exists, create a new staff profile.
7. At the top of the page, click "Add content."
8. Click "Staff profile."
9. On the edit form, click the dropdown menu "Related office or health care region" and select your system.
10. On the "Section settings" panel, click the "Section" dropdown menu and select your section.
11. Complete the "Name" panel.
12. Complete the "Contact info" panel.

13. Click "Add media" to add a photo according to the inline instructions.

14. Only include a brief "Bio" for staff that will be listed on the Leadership page. To do this, check the box for "Create profile page with biography." Add the first line to the Introduction field. Write the first line as a summarizing statement that will be used in search results, and also appears in larger text than the rest of the biography. Add the remaining text in the "Body text" field. Only staff profiles with "Create profile page with biography" checked will be stand-alone web pages.
15. Scroll down to the "Editorial workflow."
16. Click the "Save as" menu and select a moderation state.
17. Enter a brief "Revision log message."
18. Click "Save.'

What if one staff person works for multiple systems?

In general, there should only be one staff profile for a person in Drupal CMS. The staff profile should be created and managed by the person's main health care system.

If the person is also working at your system but yours is not their main system, for example in a temporary or acting role, please contact the system that manages that staff profile and ask them to add the person's title and your system.

If the person has moved to your system as their main workplace, please contact the helpdesk so we can coordinate updating the section for that staff profile.

How to remove a staff profile for someone who has left your system

If someone has left your system and their profile is not used by another system, their "Staff profile" should be saved as "Archived." If you are just removing a "Staff profile" from your "Leadership list," just remove their "Staff profile" node ID from your "Leadership list" node.

To archive a "Staff profile," the node must be managed by a section you have access to.

1. On your homepage after logging in, click the "Section" you want to edit.

2. Click the "Content type" filter and select "Staff profile."

3. You may also put the staff member’s name in the "Title" field to filter by their name.

4. Click "Apply."

5. Find the profile you want to edit and click "Edit" next to their name. If you don't have the "Edit" button next to their name, that node is managed by a different section. 

6. Scroll down to "Editorial workflow."

7. Click "Save as" and select "Archived."

8. Enter a brief "Revision log message."

9. Click "Save."